Privacy Policy
Last updated: 4 September 2026
TruFinish NZ ("TruFinish", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us about our painting, plastering, restoration, and related services.
1. Information We Collect
We may collect personal information that you provide to us when you:
· Submit a quote or enquiry form
· Contact us by phone, email, or through our website
· Request information about our services
· Engage us to provide services
· Communicate with us regarding an existing or potential project
This information may include your name, phone number, email address, property address, project details, photographs, and any other information you choose to provide.
We may also collect limited technical information about your use of our website, such as your IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We may use your personal information to:
· Respond to enquiries and quote requests
· Provide and manage our services
· Communicate with you about your project
· Arrange site visits and appointments
· Prepare quotations, invoices, and other business records
· Improve our website and services
· Meet our legal and accounting obligations
· Protect our business and prevent fraud or misuse
We will only use your information for purposes reasonably connected with our business and the services we provide.
3. Sharing Your Information
We do not sell or rent your personal information.
Where necessary, we may share relevant information with trusted third-party service providers who assist us with our business operations, such as website hosting, accounting, payment processing, scheduling, or other business administration services.
We may also disclose information where required or permitted by law.
4. Website Forms and Third-Party Services
Our website may use third-party services and tools, including website hosting, analytics, social media, review platforms, or embedded content.
These third parties may collect or process information in accordance with their own privacy policies. We encourage you to review their privacy policies where appropriate.
5. Cookies
Our website may use cookies and similar technologies to help the website function properly, understand website usage, and improve the user experience.
You can generally control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. How We Protect Your Information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, maintain business records, resolve disputes, and comply with legal, tax, and accounting requirements.
8. Accessing and Correcting Your Information
You may request access to personal information we hold about you and ask us to correct information that is inaccurate or incomplete, subject to applicable New Zealand privacy laws.
To make a privacy-related request, please contact us using the contact details provided on our website.
9. New Zealand Privacy Law
TruFinish aims to handle personal information in accordance with the Privacy Act 2020 and applicable New Zealand privacy principles.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal requirements.
The updated version will be published on this page with the revised date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details below.
Mangawhai, New Zealand
Phone: 021 76 76 79